Get in Touch With Us
Thank you for visiting. Whether you have a question, spotted something that needs fixing, or simply want to share a thought, we are glad to hear from you. This page explains the easiest way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to reach our team is by email. Please write to us at [email protected] and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Write to Us About
We welcome messages on a wide range of subjects, including:
- Corrections: if you believe something on the site is out of date or inaccurate, let us know which page and what you noticed.
- General questions: if something is unclear, we are happy to explain it in plain terms.
- Feedback: suggestions about layout, readability or topics you would like covered are always useful.
- Partnership or media enquiries: tell us a little about yourself and what you have in mind.
- Technical problems: if a page will not load or a link is broken, a short description helps us fix it faster.
Helping Us Help You
To get the most useful reply, it helps to include a clear subject line, the address of the page you are writing about, and as much detail as you feel comfortable sharing. A screenshot can be handy for technical issues. Please avoid sending passwords, bank details or other sensitive personal information by email, as we will never ask for them.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or public holidays it may take a little longer, but we read everything that arrives and will get back to you as soon as we can. If your message is about a correction, we will let you know once the page has been reviewed.
Your Information
Any details you share with us are used only to answer your message. You can read more about how we handle and store personal information in our Privacy Policy. For information about the rules that apply when using this website, please see our Terms of Use.
A Final Note
Every message, big or small, helps us improve the site for everyone who visits. We appreciate you taking the time to get in touch and look forward to hearing from you.